GetNonVeg.com focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation.
Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their products and request a refund from us.
Our Policy for the cancellation and refund will be as follows: Our cancellation policy is clear and transparent, An order cannot be cancelled once the product is packed since the fresh raw non-veg has very less shell life and cannot be given to other customer.
We strive effortlessly to maintain accurate pricing , product description & quality. Therefore we reserve the right to cancel any order that is based inaccurate information and improper response. We will notify you immediately of any such cancellation.
For Instant orders the product is processed & packed on the same day. Order cancellation request for such cases needs prior intimation of customer with 10 mins of placing the order & money shall be refunded in 5 or 6 working days.
Once the order is packed customer cannot cancel the order.
For Scheduled Orders that are booked early for certain day. Order cancellation request should be intimated 24hrs prior to Scheduled date of delivery During cancellation of order , the first and foremost preference for money deduction will be given to “Non-Promotional Cash”(Normal Cash) from the E-wallet